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Delivery Options | Shipping Policy
Space NK are pleased to offer you a range of delivery options for online orders:
- Option 1: FREE STANDARD DELIVERY ON ALL ORDERS £60 AND OVER** We are pleased to offer free standard shipping all UK orders over £60. Delivery of orders will be within 3-5 working days as per usual standard delivery terms.**
- Option 2: EXPRESS DELIVERY Order before midday, and receive your order the next working day. This option is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland.***
£7.00 including VAT
- Option 3: EXPRESS PLUS DELIVERY Order before midday, and receive your order on the morning of the next working day. This option is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland.***
£10.00 including VAT
- Option 4: SATURDAY MORNING DELIVERY Order before midday on the preceding Friday, and receive your order before midday the following Saturday. This option is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland.***
£20.00 including VAT
- Option 5: FREE CLICK & COLLECT Order before midday and collect your order for free from your chosen store in 2-5 days. This complimentary new service is available at any of our SpaceNK stores excluding Harvey Nichols concessions. Read more about our Click & Collect service.
*Free delivery applies to Standard UK Delivery only; Express, Express Plus, International and Saturday delivery options are excluded from this offer.
**This offer is only available on the uk.spacenk.com site, not the US site, and we reserve the right to withdraw this offer at any time.
***In the event of adverse weather conditions there may be some delays to the delivery of your order.
Please note that working days exclude Saturdays, Sundays and Bank Holidays.
Signature on delivery For security reasons, all parcels must be signed for on receipt. If you know you won't be at home during normal office hours, it's a good idea to provide an alternative delivery address where someone will be available to sign for your parcel. As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses.
Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order, please note there's a separate charge for each destination address. Any delivery timescales are indicative only.
If you'd like to send your order as a gift, you can choose to have it gift wrapped at the delivery options stage of the ordering process. You'll then be offered the opportunity to add a gift note with a personal message. If you select the gift wrap option, those items which are not already gift boxed will be presented in our signature gift packaging.
You will receive 2-3 compliemntary samples with any order placed, but you can call us if you would like to sample a specific product and we will do our very best to fulfil your request.
Subject to security checks, your order maybe delayed. We apologise in advance for any inconvenience this may cause.
To find out more about deliveries to the UK, Channel Islands and anywhere in the world, please contact our customer services team at firstname.lastname@example.org or on +44 (0) 20 8740 2085.
Outside the UK? We deliver all over the world; please take a look at our International Shipping policy.
- Option 1: STANDARD DELIVERY You'll receive your order within 10 working days European standard delivery service is available for all European addresses to the countries listed below.
£5.00 including VAT.
- Option 2: FREE EUROPEAN DELIVERY ON ORDERS £100 AND OVER****
If your order totals £100 or more, you'll automatically qualify for FREE European delivery Free European delivery of orders will be within 10 working days as per usual European delivery.
SpaceNK offer delivery to: Austria, Armenia, Andorra, Albania, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungry, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine.
REST OF THE WORLD DELIVERY
- Option 1: STANDARD DELIVERY You'll receive your order within 28 working days Rest Of The World delivery service is available for all addresses to the countries listed below.
£5.00 including VAT.
- Option 2: FREE REST OF WORLD DELIVERY ON ORDERS £100 AND OVER****
If your order totals £100 or more, you'll automatically qualify for FREE Rest of World delivery. Free Rest of World delivery of orders will be within 28 working days as per usual Rest of World delivery terms****
European & Rest of World Delivery Terms****
- Space NK will not deliver to PO Box addresses.
- Some items cannot be shipped overseas due to legislation that prohibits the transport of good that can be considered dangerous. These will include all our aerosols, fragrances and nail varnishes. For more information and a full list, please visit the Royal Mail website. Due to selling regulations NARS cosmetics cannot be shipped outside the UK.
- Please be aware that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from SpaceNK.apothecary. We are unable to offer any assistance or advice if either issue arises.
- International parcels are sent via Royal Mail International Signed For, and cannot exceed 2kg. Please ensure that there will be somebody available at the delivery address who will be able to provide a signature for your parcel.
- Free European and Rest of World delivery offer is only available on the uk.spacenk.com site, not the US site. Space NK reserve the right to withdraw this offer at any time
- In line with our new pricing policy, all prices include VAT (where applicable). Prices may therefore be displayed at a higher or lower price than previously stated. UK VAT will be removed and your local taxes, duties and charges will be added. Where you have requested delivery to a non-EU address, you may claim any VAT back on your order, should you wish to do so. Space NK does not accept responsibility for VAT claims.