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Delivery Options | Shipping Policy

 

UK DELIVERY

FREE STANDARD DELIVERY £4
Free on all orders over £40
Delivery within 2-4 working days.*

NEXT DAY DELIVERY £6
Free on all orders over £70*
Order before 2pm, and receive your order the next working day.**

NEXT DAY PLUS DELIVERY £8
Order before 2pm, and receive your order on the morning of the next working day.**

SAME DAY DELIVERY £12
Order before midday (Monday to Friday only) and receive your order by 6pm the same day. Only available for central London postcodes (check the map here).

SATURDAY MORNING DELIVERY £12
Order before 2pm on the preceding Friday, and receive your order before 12pm the following Saturday.**

FREE CLICK & COLLECT
Order before midday and collect your order for free from your chosen store in 2-5 days.
Available at any of our SpaceNK stores excluding Harvey Nichols concessions. Read more about our Click & Collect service.

 

EUROPEAN DELIVERY

EUROPEAN DELIVERY £5
Free on all orders over £70, for a limited time
Delivery within 10 working days as per our European Delivery Terms.

European standard delivery service is available for all European addresses to the countries listed below:

SpaceNK offer delivery to: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Spain, Sweden, Switzerland, Turkey, Ukraine.

 

REST OF THE WORLD DELIVERY

INTERNATIONAL DELIVERY £5
Free on all orders over £100, for a limited time
Delivery within 21 working days as per our Rest of the World Delivery Terms.

 

SHIPPING POLICIES

UK DELIVERY TERMS

  • * Standard delivery service is available for all addresses within the UK and Channel Islands.
  • **Next Day, Next Day Plus and Saturday Morning Delivery is available for all UK Mainland addresses, excluding the Scottish Highlands and other parts of Scotland. In the event of adverse weather conditions there may be some delays to the delivery of your order.
  • During Sale periods and promotional offers delivery may take longer.
  • Please note that working days exclude Saturdays, Sundays and Bank Holidays.
  • Signature is required on delivery of all parcels for security reasons. If you know you won't be at home during normal office hours, please provide an alternative delivery address where someone will be available to sign for your parcel. As all our parcels require a signature upon delivery, we are unable to deliver to PO Box addresses.

EUROPEAN & REST OF WORLD DELIVERY TERMS

  • Space NK will not deliver to PO Box addresses.
  • Some items cannot be shipped overseas due to legislation that prohibits the transport of good that can be considered dangerous. These will include all our aerosols, fragrances and nail varnishes. For more information and a full list, please visit the Royal Mail website. Due to selling regulations NARS cosmetics cannot be shipped outside the UK.
  • Please be aware that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from SpaceNK.apothecary. We are unable to offer any assistance or advice if either issue arises.
  • International parcels are sent via Royal Mail International Signed For, and cannot exceed 2kg. Please ensure that there will be somebody available at the delivery address who will be able to provide a signature for your parcel.
  • Free European and Rest of World delivery offer is only available on the uk.spacenk.com site, not the US site. Space NK reserve the right to withdraw this offer at any time
  • In line with our new pricing policy, all prices include VAT (where applicable). Prices may therefore be displayed at a higher or lower price than previously stated. UK VAT will be removed and your local taxes, duties and charges will be added. The total for your order is confirmed at the checkout stage, before you proceed to pay and compete your order.

MULTIPLE DELIVERIES
Orders to one address may be delivered in one or more deliveries. If you have specified delivery to more than one address when placing your order, please note there's a separate charge for each destination address. Any delivery timescales are indicative only. For UK delivery via courier, the courier company may take a photograph of your front door, on your property, as proof of delivery.

GIFT WRAPPING
If you'd like to send your order as a gift, you can choose to have it gift wrapped at the delivery options stage of the ordering process. You'll then be offered the opportunity to add a gift note with a personal message. If you select the gift wrap option, those items which are not already gift boxed will be presented in our signature gift packaging.

COMPLIMENTARY SAMPLES
You may select complimentary samples with every order placed. If there is a particular product you’d like to try, call our Customer Services team and we will do our best to help. Offer available while stocks last. Space NK reserves the right to substitute samples or withdraw this offer at any time.

SECURITY CHECKS
Subject to security checks, your order maybe delayed. We apologise in advance for any inconvenience this may cause.

To find out more about deliveries to the UK, Channel Islands and anywhere in the world, please contact our customer services team at customer.services@spacenk.com or on +44 (0) 208 740 2085.