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Summary of Customer Ratings & Reviews
Disappointing new formula
I have used Smooth Infusion shampoo for more than a decade and loved it, until the formula was changed. The old formula felt richer and cleansed my hair well, whilst "doing what it said on the can." The new version just doesn't work well on my hair. Such a disappointment.
New formula leaves hair tacky and greasy
I used to love Smooth Infusion shampoo and bought it for years. I tried this new bottle at the hairdresser and it left my hair tacky and greasy, hairdresser and I were both appalled and it was so obvious my hair couldn't be left like that that I was sent back to have it washed with something else.
Loved the old formula but new one is awful
This was my go to shampoo for years, and I absolutely loved it. My hair was left feeling soft and manageable and absolutely perfect. Unfortunately this new formula leaves my hair flat, lifeless and feeling horrible. Simply won't buy it again, and I'm left wondering why and earth Aveda changed what was such a wonderful product. So disappointed.
Recommends this product: Yes
Makes my hair lovely & soft
I did think twice about buying this product based on the reviews - but thought hey I'll give it a go. I'm glad I did, as this leaves my hair super soft yet still holds the curls. My hair is fine but I have a lot of it and it's got a natural curl. A lot of products make my hair frizzy but this didn't. Compared to other Aveda shampoo (Botanical, Colour Care, Cherry etc). You do have to use quite a lot more product to get a lather - so it's not as cost effective.
What is your hair length?: Long
Hair Type:: Coloured
I thought I’d try this product on a whim. I with I hadn’t. I like a lot of the other Aveda products so when I started to get frizz and flyaways after over styling I thought I should try a product to help. My hair felt even worse after use and it left a greasy residue. Very disappointed.